FAQ

Quick answers for SSHELL users.

Find the short answer here. For setup steps and troubleshooting, use the support guide.

Connect to a host Support FAQ

What can SSHELL connect to?

Any host you can reach over SSH, Mosh or Telnet from your network.

  • Use SSH for normal server administration.
  • Use Mosh when roaming or on unreliable networks.
  • Use Telnet only for trusted legacy systems.

What do I need before setup?

Have the same details you would use from a desktop terminal.

  • Host name or IP address.
  • Port, usually 22 for SSH.
  • Username.
  • Password or SSH private key.

Common questions

Short answers. No digging.

How do I add my first host?

Open SSHELL, tap add, choose a protocol, enter the host details, choose password or key authentication, then save and connect.

Can SSHELL manage remote files?

Yes. For SSH and Mosh profiles, open the files view to browse folders, upload, download, rename, move, copy or delete files.

Which SSH key formats are supported?

SSHELL supports common OpenSSH, PEM, DER and PuTTY PPK private keys for Ed25519, ECDSA and RSA workflows.

Why did SSHELL ask about a host key?

SSH host keys identify servers. If a host key changes unexpectedly, verify the server before accepting it.

Where are saved credentials stored?

Saved passwords and private keys are stored in the iOS keychain. Optional iCloud sync can share supported data across your own Apple devices.

Does SSHELL require an account?

No. SSHELL connects directly to the servers you configure.

Why does Telnet show as legacy?

Telnet is unencrypted. Use it only for lab hardware, trusted private networks or legacy systems that cannot use SSH.

Where do I get support?

Use the support page for setup checks, troubleshooting steps and the safe details to include in an email.